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Owned and operated by The Culinary Oasis, we are happy to answer questions about outdoor kitchens, grills, dining sets, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items such as outdoor kitchens or dining sets may have specific delivery details noted on their product pages.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your outdoor kitchen, grill, or dining set every step of the way to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. If your grill, pizza oven, or dining set does not meet your expectations, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. Whether you need a different grill size or a different dining set configuration, contact our team and we will walk you through the steps.
How do I choose the right outdoor kitchen setup?
Consider the size of your patio or deck, how often you cook outdoors, and which appliances matter most to you. Our team can help you match the right combination of grills, pizza ovens, and prep stations to your space.
Are your grills and pizza ovens built for year-round outdoor use?
Our grills and outdoor pizza ovens are designed with weather-resistant materials suited for patio and backyard environments. Each product page includes specific material and care details so you can plan for your climate.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
Not the right fit for your patio or backyard? Our return policy gives you 30 days to start a return.
